Customer Service

What are the flowers made from?

Our bouquets are made from high quality colourfast foam roses, this ensures the colour's won't run and spoil your lovely wedding dress.

Shipping & Delivery

We aim to dispatch orders around 3-5 days after ordering. Once your order has been dispatched your parcel should arrive within 2-3 working days.

 UK & Ireland

Orders under £15 = £3.50  - Royal Mail 1st Class

Orders between £15 and £80 = £4.5.0 - Courier 48 hour

Orders over £80 = FREE - Courier 48 hour

International

USA = £17 - Royal Mail International Signed For - 7 working days after dispatch.

Austrailia = £17 - Royal Mail International Signed For - 7 working days after dispatch.

Payment

Payment is made via Paypal, you do not need a Paypal account to make a purchase on our site, simply enter your card details on Paypal's site when prompted, and payment will be processed securely.

Can you design a bouquet to match my theme?

Contact us with details of your theme or designs you have in mind and we will help you create your perfect bouquet, at no extra charge to designs on our website. All of our bouquets are fully customisable or we could create something unique. If you have any images of real bouquets that you would like recreating please email us with the details.

Can I return my item/s?

Items may be returned for a full refund within seven days of receipt, all items must be in an unused condition. Please contact us before you return the item/s so we are aware of the situation.